Emergency Medical Services and any trademarks, businesses and representatives state the following.
This company will endeavour to ensure all of the information is updated and correct on this website. It is not however liable for any incorrect information, typos and should not be used for or taken as medical advice.
Medical Advice
Any information found on this website is a guide only and should not be considered medical advice. You should consult a doctor or medical professional prior to accepting any claims made on this website or by Emergency Medical Services representatives.
Medical Equipment
Any equipment sold by Emergency Medical Services is sold to assist a user in their day to day life. It is not intended to replace actual medical machines, cure medical issues (including psychological) or replace actual emergency assistance.
The user is responsible for the up-keep of the device to ensure it remains in working condition.
Signal and Service
Emergency Medical Services systems use the Telstra mobile network, the customer understands and agrees that Emergency Medical Services cannot be held responsible for any network outages that may affect a failed alarm or in the instance that Telstra makes future changes to their network that renders the system incompatible, this is not covered by warranty.
Please note: Telstra is the first choice, other carriers may be used in circumstances where their network coverage is deemed more suitable and the same conditions apply to all mobile carriers.
The 4G or GPS function on any device is limited. A pendant may not work everywhere, it is limited by the telephone networks coverage. GPS signal on any device works within 5m of the user. However, Emergency Medical Services can not guarantee the GPS signal to work 100% of the time. 4G signal is dependent on network coverage and the provider SIM card.
Emergency Medical Services is not liable in any way for this device’s failure to work under any circumstances or any means. Emergency Medical Services is not liable for accident, injury, death, damage or other from this device to a person, animal or public and private property.
Product Use
Credit on self-monitored devices sold by Emergency Medical Services is to be maintained and monitored by the user. Emergency Medical Services will not check the credit on these devices, it is the owners responsibility. It is recommended that the user regularly checks the credit level of this device to ensure it will work as intended in an emergency situation.
All medical alarms are only intended to assist the user in an emergency situation, making contact to the programmed contacts. Emergency Medical Services and its associated persons are not liable or responsible for the failure or malfunction of the device resulting in injury, death or damage to any persons or property.
It is not designed to prevent any loss or property, remove the risk of injury or death to the persons using it.
Battery
The user must charge all medical alarms regularly. It is recommended the device be charged daily, if it is used multiple times a day this may require more charging.
Limited Liability
Emergency Medical Services is not liable or responsible for any death or injury, damage to persons, property or third parties as a direct or indirect use of any device sold by Emergency Medical Services.
Once any device is purchased, it is the user’s responsibility to inform the contacts of the devices number and their responsibilities to respond to emergency texts and calls from the device.
Emergency Medical Services and the customer agree that any supplied device or aid is not designed or guaranteed to prevent any loss or injury.
If, notwithstanding the terms of this agreement, there should arise any liability on the part of Emergency Medical Services as a result of any cause whatsoever, regardless of whether or not such loss, damage, or personal injury was caused or contributed to Emergency Medical Services negligence to any degree or failure to perform any obligation or strict products liability, any liability will be limited to the sum of the sale price of the device at the time of purchase and does not include legal fees, administration fees, medical bills or any third party costs.
If any supposed capable device that is used to alert people fails, Emergency Medical Services is not liable or responsible for the device failing or any consequences of that device failing.
This agreement constitutes the full understanding of the parties and will not be deleted, amended, cancelled except in writing by both parties.
By purchasing this product the user accepts these terms and conditions, disclaimer, warranty, returns policy and privacy policy. The user waives any claims.
Delivery of Terms and Conditions, Privacy Policy and Warranty
The user accepts that the Terms and Conditions, Disclaimer, Privacy Policy and Warranty, were available at the time of sale at the website www.emsas.com.au
Clients on medical monitoring contracts will receive relevant contractual agreements and conditions on signing the monitoring agreement.
All medical alarms include a smaller disclaimer which is delivered with the device, this disclaimer also instructs the purchaser to visit the website for full terms and conditions and disclaimer at www.emsas.com.au
Legal Action
Despite the domicile or residence of any of the parties to the Contract, the parties covenant that the Contract shall be governed by and construed in all respects in accordance with the law of the State of Queensland and submit to the non-exclusive jurisdiction of the Courts of the State of Queensland with respect to any legal proceedings relating to the Contract.