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Personal Alarm Devices for Care Agency Clients

Emergency Medical Services (EMS) provides monitored personal alarm devices for care agency clients who need added safety while living independently at home.

Reliable devices. Real monitoring.

Confidence for your clients and your team.

As a care agency professional, you know every second counts in an emergency. Whether supporting elderly clients, individuals living alone, or those with high medical risks, having immediate access to help can make all the difference.

EMS offers two advanced wearable solutions, the My LifeWatch medical alarm smartwatch and the safeTwear pendant… both designed to deliver instant emergency response, automatic fall detection, and real-time communication, backed by 24/7 professional monitoring. Together, they provide care agencies with a reliable safety net for clients and peace of mind for staff.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Designed to support clients receiving in-home care

Many care agency clients are older, live alone, or manage health conditions that increase their risk of falls or medical emergencies. EMS devices are designed to support these clients between care visits, offering reassurance without reducing independence.

Our devices are commonly recommended for clients who:

  • Live alone or spend long periods unsupervised

  • Are at risk of falls

  • Have chronic or complex health conditions

  • Are returning home after hospital discharge

  • Wish to remain living independently for as long as possible

Supporting care agencies under Support at Home

As care delivery evolves under the Support at Home model, personal alarm devices play an increasingly important role in managing risk and supporting independence.

EMS devices help care agencies:

  • Extend safety coverage beyond scheduled visits

  • Reduce post-discharge and after-hours risk

  • Support clients to remain at home longer

  • Provide families with reassurance without increasing care hours

  • Strengthen care planning with monitored support

Both My LifeWatch and the safeTwear Pendant integrate easily into care plans without replacing the personal care and clinical services your team provides.

INTRODUCING

Our Products & Services

safeTwear Pendant

This incredible technology ensures you have direct connect with the safeTcare team from anywhere in Australia 24/7.
Our flagship product, trusted by thousands of safe customers.

MyLifeWatch

The world's best medical alarm, disguised as a watch. With health monitoring, fall detection and GPS, it's protection (and peace of mind) that moves with you.

24/7/365 Monitoring

Our in-house, professionally trained operators are on standby 24/7 and are here to assist in any medical situation and help to get the assistance you need.

Key Safe

When phoning for an Ambulance for a 3rd party and explaining details and the address, the first question the operator will ask is “is there access?” - this solves that problem!