Choosing the best personal alarm solution for independent living, care agencies and family peace of mind
When it comes to personal safety, choosing the right emergency alert device can be the difference between feeling secure and being at risk. Whether you’re selecting a solution for yourself, a family member, or as part of a broader care service offering, understanding the pros and cons of MyLifeWatch and traditional pendant alarms is essential.
This guide breaks down the features, benefits and ideal use cases for both options—helping individuals and care agencies across Australia make confident, informed decisions.
The basics: what do both devices offer?
Both MyLifeWatch and safeTwear pendants from Emergency Medical Services (EMS) are designed to keep users safe, independent and connected. At their core, they provide:
- 24/7 monitored emergency support
- Two-way voice communication
- GPS location tracking
- Automatic fall detection (on selected models)
- Fast response from a professional, Australian-based monitoring team
The key difference comes down to how the device is worn, how it integrates with daily life, and the level of additional functionality.
MyLifeWatch: modern, discreet and feature-rich
MyLifeWatch is a smart wearable designed to look and feel like a regular watch. It’s ideal for users who prefer a less clinical appearance and want the benefit of extra wellness features. In addition to core emergency alert functions, it offers:
- Heart rate, blood pressure and blood oxygen monitoring
- Step counting and activity tracking
- Smartphone notifications and connectivity
- A sleek, low-profile design that suits daily wear
- Waterproof casing and long battery life
It is a popular choice among younger seniors, active individuals and care recipients who value discretion and design. For care providers, it offers a highly presentable and user-friendly option that can support both emergency needs and general wellbeing monitoring.
Traditional pendants: simple, effective and trusted
The safeTwear pendant remains one of EMS’s most popular devices for good reason. Worn around the neck or wrist, it offers:
- Simple one-press SOS activation
- Lightweight, durable construction
- Loud two-way speaker
- Automatic fall detection
- Easy charging and long standby time
It is ideal for older Australians, those with limited dexterity or vision, and users who prioritise simplicity and ease of use over extra features. For care agencies supporting clients on Commonwealth Home Support Program (CHSP) or Home Care Packages (HCP), pendants are often the most practical and cost-effective solution.
Which is best for your needs?
| Feature | MyLifeWatch | Traditional Pendant (safeTwear) |
|---|---|---|
| Discreet, everyday design | ✔️ | – |
| Advanced health monitoring | ✔️ | – |
| Easy for older users | Moderate (touchscreen) | ✔️ Simple one-button operation |
| Fall detection | ✔️ | ✔️ (built-in 3D G-force sensor) |
| GPS and voice communication | ✔️ | ✔️ |
| Waterproof | ✔️ | ✔️ |
| Battery life | Up to 7 days | 2–5 days (model dependent) |
| Best for | Active users, discreet wear | Simplicity, aged care, higher needs |
Trusted solutions for families and care providers
Whether you’re a family looking to support an ageing loved one, or a professional seeking trusted options for your clients, EMS offers flexible packages, NDIS-registered support, and bulk pricing for care agencies across Australia.
All devices come with easy setup, nationwide support and connection to EMS’s 24/7 professional response centre, giving users confidence that help is always close by.
Final thoughts
There’s no one-size-fits-all when it comes to personal alarms. Some users want minimal fuss, while others appreciate a feature-packed device that fits seamlessly into their lifestyle. The good news? EMS offers both—with expert guidance to help you or your organisation choose what’s best.
Not sure which one suits your needs?
Get in touch with the EMS team today for personalised advice or to arrange a demonstration.