My LifeWatch
The very best in emergency medical monitoring technology in a modern, wearable watch.
My LifeWatch is a discreet and powerful wearable, designed to look like a watch while functioning as a fully featured personal medical alarm. It offers peace of mind through integrated health monitoring, GPS tracking and smart fall detection, making it ideal for individuals who want to live independently while staying connected to emergency support if needed.
Users benefit from continuous protection whether at home or out and about. Its sleek design ensures comfort and ease of use, while the built-in technology provides direct connection to a professional response team when required. My LifeWatch blends advanced safety features with everyday practicality giving users and their loved ones greater confidence, every day.
As part of EMS’s trusted product range, all devices are backed by local expertise and our very own 24/7 Australia-based monitoring centre. It is the perfect solution for those seeking reliable support in a modern, wearable format.
Protection that moves with the user.
Health monitoring and fall detection giving peace of mind.
🫶 Designed with Seniors in Mind
Big buttons, clear display, and simple menus. My LifeWatch is made for ease, not tech headaches. No fiddly apps or confusing settings, just a watch that does what you need, when you need it.
🌐 Works Wherever You Go
My LifeWatch uses GPS and mobile networks to stay connected across Australia, so whether you’re in the city or the countryside, help is never far away.
🔋 Long-Lasting Battery Life
Enjoy peace of mind without constantly worrying about charging. My LifeWatch is built to last days on a single charge, so it’s always ready when you need it.
⏱️ 24/7 Monitor & Response
Round-the-clock support from a real, Australian-based team. Whether it’s a fall, health alert, or you just don’t feel right—help is available instantly, day or night, every single day of the year.
Why a monitored device?
SOS Emergency Alarm
A simple button push in an emergency connects directly to the 24/7 emergency response centre. Trained EMS emergency responders quickly assess the situation and arrange the appropriate help.
Advanced Falls Detection
Automatically detects hard falls and alerts emergency responders, even if you’re unable to press a button, ensuring help is sent fast when you need it most.
FREE 24/7 Professional Monitoring
Our specially trained emergency responders are always available to assist. When the alarm is activated, help is quickly dispatched from an Australian-owned and operated emergency response centre.
GPS Locator
Built-in GPS technology pinpoints your location in real-time, making it easy for emergency services to find you quickly and safely.
Waterproof
My LifeWatch is waterproof (IP67) which means the device is showerproof, offering protection against light water exposure.
Hands-Free Communication
Speak directly through your watch without needing to fumble for a phone, offering fast, clear communication when seconds count most.
Health & Wellness Apps
Track your activity, monitor your vitals, and manage your wellbeing easily with built-in health and wellness apps designed for everyday use.
12-Month Warranty
Enjoy complete peace of mind with a full 12-month warranty, covering your MyLifeWatch for any manufacturer faults or defects.
My LifeWatch FAQ’s
How does My LifeWatch work in an emergency?
If you press the SOS button or if a fall is detected, My LifeWatch immediately connects you to our 24/7 Australian-based response team.
They’ll speak with you through the watch, assess the situation, and contact emergency services or your nominated contacts if needed.
What if I fall and can’t press the button?
My LifeWatch has smart fall detection built in. If it senses a hard fall, it automatically sends an alert—even if you’re unconscious or unable to press anything. Our team will try to speak with you, and if there’s no response, help will be dispatched.
Do I need a mobile phone to use My LifeWatch?
Nope! My LifeWatch is fully independent and works on its own using built-in mobile connectivity. You don’t need a separate phone or Wi-Fi to use it.
Is it hard to use? I’m not very tech-savvy.
Not at all. My LifeWatch is made to be simple. It has large, easy-to-read buttons and a clear screen. No apps or complicated menus—just straightforward features you can rely on.
Can my family get alerts or updates?
Yes! With your permission, the 24/7 response team will contact your family in an emergency.
What kind of health monitoring does it offer?
My LifeWatch can track vital signs like heart rate, blood oxygen and daily activity, giving you helpful insights into your wellbeing. You can also share this info with your doctor or family if you’d like.
Is the service available everywhere in Australia?
My LifeWatch uses nationwide mobile networks and GPS tracking, so it works wherever you are—city, coast, or countryside.
How often do I need to charge it?
My LifeWatch has a long battery life—most people only need to charge it every few days. You’ll get a reminder when it’s running low.
What if I press the SOS button by accident?
No worries! Our team will still respond, but if you let them know it was an accident, no further action will be taken. Better safe than sorry!
Is there a monthly monitoring fee?
No. 24/7 professional monitoring is completely free, there is no monthly or annual fee for this.
Is there any annual fees?
To stay connected to an EMS SIM on the 4G Telstra network, there is a small annual fee.
Renewal Options
12 month SIM fee $120 + GST
or
Paid monthly $20/month + GST
Why a monitored device?
Help is always available
Fast response time
In an emergency, a trained professional can contact the appropriate responder (relevant Emergency Service) to request assistance immediately.
Two-way Communication
If you have a medical emergency, just push the help button to be immediately connected to a trained professional through a two-way voice intercom.
Customer Response Team
We keep pertinent information on file. Trained professionals are available to assist you 24/7, and communicate this information to first responders.
Long Range
With Australia wide coverage, your connected to safeTcare wherever you are to our team of professionals 24/7.
Automatic Equipment Check
The system checks each week and will alert us of performance and functions.
How does our 24/7 Care Centre respond to an emergency?
1. Press or Fall Detected
The SOS button or a fall being detected will get you help for any type of emergency, big or small, 24/7.
2. Respond
An Australian-based operator from our safeTcare team will come on the line to assist in seconds. Even if the wearer cannot speak– we follow the procedures set up ahead of time to make sure assistance is on it's way.
3. Send Help
We stay on the line with the wearer until help arrives so that they are never alone. We reduce worry by notifying family members, neighbours or doctors once we have the wearer in safe hands.
INTRODUCING
Our Products & Services
safeTwear Pendant
This incredible technology ensures you have direct connect with the safeTcare team from anywhere in Australia 24/7.
Our flagship product, trusted by thousands of safe customers.
MyLifeWatch
The world's best medical alarm, disguised as a watch. With health monitoring, fall detection and GPS, it's protection (and peace of mind) that moves with you.
24/7/365 Monitoring
Our in-house, professionally trained operators are on standby 24/7 and are here to assist in any medical situation and help to get the assistance you need.
Key Safe
When phoning for an Ambulance for a 3rd party and explaining details and the address, the first question the operator will ask is “is there access?” - this solves that problem!
